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2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Paul Christiana"},{"id":189200046,"customId":null,"review":"Disappointed my husband\u0027s service  was not attended by his friends , coworkers and even some family because the obituary was not online. No easy access to mints and water.  The procession protocol usually is immediate family members behind the hearse which should have included me and the elder Aunts.   I can not begin to sort out my husband estate with out a death certificate. I was told only the family that paid for funeral could have.  That I need to go to Newburgh where my husband passed to get the certificate even with marital proof.   Making a heartbreaking event harder.\nUpdate there is no obituary for Edward on their site.  Many friends have commented to me they hope it was a rumor because they could not see an obituary.","reviewReceived":"July 27, 2026","rating":1,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Kathleen"},{"id":188606871,"customId":null,"review":"Cannot thank Luke and Angelina for the extreme care of my mom. Their attention to detail and patience made arranging mom\u0027s final wishes much easier.\nWe have never had to organize final arrangements and didnt know what to expect. Luke took time to explain all options, while Angelina took such care of mom.\nI would recommend Keyser to any family.","reviewReceived":"June 30, 2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Rose Wilson"},{"id":188559477,"customId":null,"review":"It is a disgrace the way the funeral home staff treated a member of the community. I hope people choose to go elsewhere.","reviewReceived":"June 27, 2026","rating":1,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Rosemary Collins"},{"id":188559479,"customId":null,"review":"I am appalled at the way my step father\u0027s funeral was handled. There was no consultation for his wife, for this reason the obituary was not done correctly making it a small showing of people although he lived in the area for his whole life.\nHis make up was terrible and he sat so low on the coffin he could not be seen on a pillow that his wife had to remove so he had a neck again. So sad for such a handsome man.\nThey had 4 pictures played on repeat for the six hours again because they did not get pictures from his immediate family to show the amazing person he is. When asked if pictures could be added they refused and said it is an impossible task even with a stick for the back of the TV.\nThere was no water, candies, or any other item given to family members as they cried for their loss. The staff were not available to anyone throughout the two days other than the door openers and the one forgot to dress in appropriate attire making it uncomfortable and embarrassing.\nThey also put his wife in the 8th car and stopped her from getting into the line of cars correctly stating they were unaware that is how a funeral line goes. They did not block traffic almost causing two accidents in the intersections.\nWhen asked for the death certificate ( as you do from funeral homes) his wife was told they only work with the person who has the money and they would no longer speak to her. When we tried to bring up these issues he stated he was not listening and walked inside. Their lack of empathy, and their love of money was obvious in the conversation and the looks of the funeral home that hasn\u0027t been updated since Christ. I hope everyone uses Leahy for their professional services because this place was hands down terrible \ud83d\ude14","reviewReceived":"June 26, 2026","rating":1,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Maryellen Heckler"},{"id":188542289,"customId":null,"review":"My family has used Keyser funeral and cremation services in the past. Our sister passed away unexpectedly at Westchester Medical Center. We contacted Keyser and they handled everything seamlessly. They communicated  with the family and guided us through the paperwork needed for our sister\u2019s final wishes. They acted with urgency and professionalism which definitely helped us through this very difficult time.","reviewReceived":"June 24, 2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Freda Strokes"},{"id":185826410,"customId":null,"review":"The staff at Keyser carefully guided us through the difficult and complex process from the moments following the discovery of my deceased father through the memorial service and burial, and they also provided supportive web-based resourses afterward. The Kingston funeral home was spacious and comfortable for the memorial service. The staff was caring, sincere, and patient at all times. Keyser helped make a very difficult time a little easier, and my family and I are grateful.","reviewReceived":"February 10, 2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Craig Brener"},{"id":185960847,"customId":null,"review":"Hands down in the worse of times they can shine some light and are there to help and guide u every step of the way,and to top it off my wife left her phone by accident and they came and dropped off for us.","reviewReceived":"February 8, 2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Justin Wolff"},{"id":186189350,"customId":null,"review":"Everything was done with care, understanding and patience.","reviewReceived":"February 6, 2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Dianalou Wolff"},{"id":185893891,"customId":null,"review":"We used Keyser when our father passed several years ago and again when our mother died recently. Luke and his staff were helpful, attentive, thorough and caring in every way. They made things go smoothly and efficiently even in terrible weather. In difficult times, it was helpful and reassuring to know we were supported through the whole process.","reviewReceived":"January 25, 2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Eddie"},{"id":185143814,"customId":null,"review":"My family has used the Keyser Funeral home for many, many years.  Each experience has been handled with the utmost compassion, professionalism, and care. During some of the most difficult moments, their staff has always been kind, patient, and attentive to every detail, ensuring that our loved ones were honored with dignity and respect.\n\nThey take the time to listen, guide, and support without ever making the process feel rushed or overwhelming. Their consistency, empathy, and integrity over the years have meant more to our family than words can fully express.\n\nWe are deeply grateful for their dedication and would highly recommend them to anyone seeking a funeral home that truly cares for the families they serve.","reviewReceived":"January 2, 2026","rating":5,"type":"google","response":null,"attributesPositive":"0","attributes":null,"responses":[],"author":"Teri Hurley"},{"id":183066760,"customId":null,"review":"My father passed away in Arizona and I was very worried on how to get him back to Kingston, New York. Every detail was handled very professionally.","reviewReceived":"November 19, 2025","rating":5,"type":"google","response":"Rosemary, thank you for placing your trust in us to care for your father. We hope that our team was able to provide you with some peace of mind during this difficult time. Please know that we will continue to be here to serve and support you and your loved ones, however we can. We\u0027re always here to help.","attributesPositive":"0","attributes":null,"responses":[{"content":"Rosemary, thank you for placing your trust in us to care for your father. We hope that our team was able to provide you with some peace of mind during this difficult time. Please know that we will continue to be here to serve and support you and your loved ones, however we can. We\u0027re always here to help.","date":"November 19, 2025","visibility":1,"id":183066760,"type":0,"responder":"Response from the owner"}],"author":"Rosemary Vogt"},{"id":185380686,"customId":null,"review":"I highly recommend Keyser Carr Simpson Hammerl Funeral Home. Their attention to every detail made the process virtually stress free, leaving us the time to morn the loss of our mother together confident that nothing would be overlooked. They continue to reach out after the service offering their condolences. I have absolutely no complaints.","reviewReceived":"September 4, 2025","rating":5,"type":"google","response":"Leah, we\u2019re deeply honored by your kind words and recommendation. It means the world to us to hear that we were able to make this difficult time stress-free. Thank you for entrusting us with your mother\u2019s care and allowing us to care for your wonderful family.","attributesPositive":"0","attributes":null,"responses":[{"content":"Leah, we\u2019re deeply honored by your kind words and recommendation. It means the world to us to hear that we were able to make this difficult time stress-free. Thank you for entrusting us with your mother\u2019s care and allowing us to care for your wonderful family.","date":"September 4, 2025","visibility":1,"id":185380686,"type":0,"responder":"Response from the owner"}],"author":"Leah Snyder"},{"id":185960848,"customId":null,"review":"Geyser husband incredible during the passing of my mother. They have been accommodating and respectful and helpful. Angelina has been our contact and she has been so wonderful to deal with during this hard time. She has gone above and beyond to help us make this a smooth service and really took care to make sure everything was done well from dealing with the obituary to the death certificate and everything in between.","reviewReceived":"August 18, 2025","rating":5,"type":"google","response":"Gina, it means the world to us to hear that we\u2019ve been able to make this difficult time a little smoother and easier for you and your loved ones. Thank you for entrusting us with your mother\u2019s care and for taking the time to share this heartfelt feedback.","attributesPositive":"0","attributes":null,"responses":[{"content":"Gina, it means the world to us to hear that we\u2019ve been able to make this difficult time a little smoother and easier for you and your loved ones. Thank you for entrusting us with your mother\u2019s care and for taking the time to share this heartfelt feedback.","date":"August 18, 2025","visibility":1,"id":185960848,"type":0,"responder":"Response from the owner"}],"author":"Gina Guarente"},{"id":185143815,"customId":null,"review":"Great job on all levels during a difficult time. Thank you so much.","reviewReceived":"August 17, 2025","rating":5,"type":"google","response":"Thank you so much, Craig, for taking the time to share these kind words. It was truly our honor to care for you and your loved ones.","attributesPositive":"0","attributes":null,"responses":[{"content":"Thank you so much, Craig, for taking the time to share these kind words. It was truly our honor to care for you and your loved ones.","date":"August 17, 2025","visibility":1,"id":185143815,"type":0,"responder":"Response from the owner"}],"author":"Craig Storch"}],"pages":10,"total":142},"socials":{"google":"https:\/\/s3.amazonaws.com\/http-assets\/scal-icons-widget\/google.png","facebook":"https:\/\/s3.amazonaws.com\/http-assets\/scal-icons-widget\/facebook.png"},"baseUrl":"https:\/\/atneedmarekting.reviewability.com","carouselTime":0}